Alot of people keep reporting issues without following these steps first. Make sure you follow them first.
Anyway here are some debug steps
1) Clear browser cache. You MUST do this step or the game won’t work, you can see info on how todo it here https://www.refreshyourcache.com/en/home/
If it doesn’t work after clearing cache, try incognito mode
If incognito mode works, then the issue is with a chrome extension
You can see which extensions you have installed by typing this in your URL bar
Please disable each extension 1 by1, and hopefully the game should work, also feedback to me then which extension was causing the issue so I can resolve it.
If it still doesn’t work, please make a video of you doing all these steps to show proof it didn’t work and ill look into it, if you have any error messages in your console also send me them.
FOR MOBILE PEOPLE
1) Reinstall the App
If game doesn’t work after reinstalling, please tell me what phone you have and what operating system and the exact number